Service & Support

Prompt & Quality Services

HPLC service and support HPLC Engineers a wide range of offerings, including preventive maintenance, emergency repairs, calibration, compliance validation (IQ/OQ/PQ), component-level fixes, and expert training, offered by OEMs (Original Equipment Manufacturers) like Agilent, Waters, Thermo Fisher) to ensure lab productivity, minimize downtime, and meet regulatory standards across various brands (Agilent, Shimadzu, Waters). These services are crucial for labs needing reliable operation, offering customized plans, online troubleshooting, and sometimes even specialized analysis services.

KEY SERVICE OFFERINGS

  • Onsite PM, Chromatography Column Support, and general troubleshooting.
  • IQ (Installation Qualification), OQ (Operational Qualification), PQ (Performance Qualification) for regulatory compliance.
  • Calibration & Validation: Ensuring accuracy and adherence to standards.
  • Consumables Support: Resources and ticket logging for specific parts.

Fast, guaranteed response times keep labs running.

Qualification and validation services help meet audit requirements.

Maintenance and expert support keep instruments at peak efficiency.

Service contracts help control costs and prevent unexpected major repairs.

We are Qualified & Professionals

Benefit from individual HPLC Engineer’s support plans for all your chromatography systems and maximize uptime & peak performance of analytical equipment in your lab. Our fully trained, certified field service engineers ensure routine maintenance, preventive actions, and qualification tasks are regularly performed according to defined service intervals – and are ready to go the extra mile when repair is needed to minimize costly downtime.